iTernity customer support pages

Under the support agreements iTernity offers its users comprehensive support at highest level. If you are interested in a demo version you can contact our support team.

Support-Hotline: +49-(0)761-4514 755

E-mail contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

To respond to your request quickly and efficiently please click, in iAdmin, on any of the Config tabs, click on the <Show Config Report> button, you can then send the report to us by clicking the <support(at)iternity.com> button together with a brief description of the issue you experienced. Alternatively you could save the report on the computer and send it separately (the exact description of how to do this is available in the manual).

For remote support you can make use of our support tool, which helps you to conduct tests or remote maintenance. Please coordinate this in advance with our support team.

Download remote support software